Compatibility help
Ask about fish, shrimp, plant, and tank combinations before you place an order so your setup stays peaceful and compatible.
Need compatibility, shipping, or order help? Ask before you buy. Overnight Live Fish Delivery is $39.99 and includes insulated packaging, oxygen, and temperature control. Qualifying live fish carts over $199 ship free.
You can use the form below or email support@guppiesdirect.com for pre-purchase and order questions.
Shipping questions
Get help with Overnight Live Delivery, the free-over-$199 threshold, shipping days, and what to do on delivery day.
Order support
Reach out for both pre-purchase and post-purchase questions in one place, including compatibility, arrival, and care guidance.
Customer FAQ
Questions customers ask before they stock a guppy tank.
Use these answers when you are matching guppies with tankmates, planning a first order, or deciding what else belongs in the cart.
What fish are usually safe to keep with guppies?
Start with peaceful community fish, smaller schooling species, compatible livebearers, corydoras, gentle cleanup fish, shrimp-safe options, and easy live plants. Avoid fin nippers, aggressive species, and fish that need very different water or tank sizes.
Are the photos the exact fish I will receive?
Photos show the strain, type, or plant you can expect. Because these are live animals and plants, color, pattern, and size can vary slightly from one individual to the next.
How do I know if a bottom dweller belongs in my guppy tank?
Check the listing for tank size, temperament, and compatibility notes first. Corydoras and other peaceful bottom fish are usually the best starting point when you want activity at the lower level without adding aggression.
Can I mix fish, plants, food, and supplies in one order?
Yes. You can mix live fish, plants, food, and everyday supplies in one order and check out once when the stocking plan is ready.
What should I read on the product page before I buy?
Start with the title and variant, then read the tank size, water range, temperament, compatibility notes, and shipping details. That gives you the fastest picture of whether the listing fits your aquarium.
What if I am not sure a fish belongs with my current stock?
Use the contact page before you place the order. Ask about tankmates, tank size, shrimp safety, livebearer mixes, or the kind of community you are trying to build and get a second opinion before checkout.
Need more help?
Keep this page focused on contacting support.
Use the FAQ for quick answers, the shipping page for delivery details, or the full guide hub in a separate page when you want deeper care and stocking help.